We stand behind our products and always want you to be happy! If you're not satisfied with your purchase, we are happy to return your item according to our return policy below!
If you are not entirely satisfied with your purchase, we're here to help.
Returns / Exchanges
You have 30 calendar days to return an item from the date you purchase it.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it, including original packaging.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase in order to received a refund to your credit card (or original method of payment).
All purchase items from the SALE section is a FINAL SALE and not eligible for return or exchange.
Because of the nature of pierced earrings, all earrings are FINAL SALE.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
*Custom or personalized orders can't be returned or exchanged.*
STEPS FOR RETURNS OR EXCHANGES:
You must let us know within the period of 30 calendar days that you wish to return or exchange the purchase. Complete the return or exchange request below.
Return the goods, unused, not damaged and in the original packaging and accompanied by the original labels. Together with the receipt to:
100 PLAZA COURT
GROTON, CT 06340
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org.